Frequently Asked Questions

What distance can be reached with the Button Butler System?

Structural and environmental interference can impact the distance that can be reached with the system, but the Button Butler has a range of up to 0.40 km.

Is the Button Butler waterproof?

Yes. The Button Butler system can be used outdoors on patios or poolside.

What happens if someone keeps pushing the 'Service' button?

The system will only respond to the first service request until the page is stopped. It will continue to re-page 3 times until staff stops the re-page by touching the pager to the Button Butler. A beep will confirm that the page has been stopped.

Can the system send a page to multiple pagers at once?

Yes. The system can be programmed to send a page to more than one pager.

Can I change the message the Button Butler sends?

Yes. The Factory Default is SERVICE, but it can be changed for any message, including a station number, to identify who called for service. To change the Factory Default, you must download and install the Button Butler programming software.

What do I do if I want additional Button Butler units?

Click here to contact us for additional Button Butler units, pagers, and accessories.

Troubleshooting

Why does the Button butler continue to page me?

The Button Butler factory default is set to alert the pager 3 times when the 'Service' button is pressed.

To stop the paging:

Hold the end of the pager with the buttons on it in front of the first "E" on the SERVICE label. You will hear a 'beep' indicating that paging has stopped.

If you do not wish to have this re-page feature, you must reprogram the Button Butler. Refer to the 'Enable Re-paging' section in the online User Guide.

My pager is vibrating but I did not press the Service Button. Why?

There may be other LRS systems in use within your geographical area. In this case, interference may occur.

You will need to change your System ID. Refer to the 'System ID' section in the online User Guide.

I recently installed batteries and it is paging me that the Button Butler battery is low. Why?

Make sure that you are using alkaline batteries. If you are using alkaline batteries, contact LRS, it may be a technical issue.

When I push the service button, the pager does not vibrate or display a message?

Make sure that the pager is turned ON.

The Button Butler and pager may be on different System IDs. Refer to the 'Button Setup' and 'Programming Pagers' sections in the online programming guide.

Check to see that batteries are installed in the pager. The battery may be low. Remove the battery from the pager and replace it.